Unlocking Business Growth with AI-Powered Cloud ERP
Businesses today face increasing challenges in scalability, financial transparency, and operational efficiency. Traditional ERP systems often hinder growth due to high maintenance costs, limited automation, and disconnected workflows. To overcome these hurdles, organizations are turning to Microsoft Dynamics 365 Business Central, a cloud-based ERP solution that delivers agility, automation, and data-driven decision-making.
A Total Economic Impact™ (TEI) study conducted by Forrester Consulting, commissioned by Microsoft, highlights that businesses migrating to Business Central achieve:
✔ 265% Return on Investment (ROI) over three years
✔ $529,000 in net present value (NPV)
✔ 9%–18% increase in employee productivity
✔ $80,000+ annual savings in third-party software and consulting costs
✔ Payback period of less than one year
These findings underscore the financial and operational value of cloud-based ERP, proving that Microsoft Dynamics 365 Business Central is an essential tool for businesses aiming to scale and optimize their operations.
👉 Source: Forrester Total Economic Impact™ Study on Business Central
Key Findings: The Business Value of Dynamics 365 Business Central
The Forrester TEI study found that companies that migrated to Dynamics 365 Business Central realized:
✔ 172% Return on Investment (ROI) over three years
✔ 9% to 18% increase in workforce productivity
✔ $30,000 annual savings from avoiding third-party reporting fees
✔ $50,600 in avoided costs from legacy ERP solutions
✔ Reduction in required hires, allowing finance teams to scale without increasing headcount
These cost and productivity improvements demonstrate why businesses must modernize their ERP capabilities to drive growth, agility, and profitability.
How Business Central Delivers High ROI for Businesses
1. Transforming Financial Operations with AI and Automation
Financial management is one of the most critical areas in any business, yet many companies still rely on manual data entry, spreadsheets, and disconnected systems. Business Central automates financial processes, reducing human errors and enhancing cash flow visibility.
Key Financial Benefits:
✔ Automated invoicing, reconciliation, and compliance reporting
✔ AI-powered financial forecasting for smarter decision-making
✔ Cost reduction by eliminating third-party financial tools
🔹 Example: A retail company reduced 40% of manual finance operations, improving reporting accuracy and reducing time spent on reconciliation by leveraging Business Central’s AI-driven automation.
2. Increasing Productivity Across All Departments
The TEI study found that companies using Business Central experienced:
✔ 12.5% increase in operational productivity
✔ 15% boost in sales efficiency
✔ 15.6% increase in finance team efficiency
By integrating AI-powered analytics and automated workflows, businesses can optimize how teams work, reduce redundant tasks, and enable employees to focus on high-value activities.
🔹 Example: A professional services firm improved employee utilization rates by 20% using Business Central’s automated project tracking and resource allocation features.
3. Reducing IT and ERP Maintenance Costs
Legacy ERP systems often require expensive customizations, frequent updates, and third-party integrations to keep up with modern business needs. Business Central, as a cloud-based ERP, eliminates these costs while improving scalability.
Cost-Saving Advantages:
✔ Cloud-based deployment eliminates costly on-premise infrastructure
✔ Regular updates ensure compliance with minimal IT intervention
✔ $80,000+ annual savings by removing third-party consulting fees
🔹 Example: A global distributor migrated from a legacy ERP system to Business Central, reducing IT maintenance costs by 35% and saving $50,000 annually.
4. Enhancing Supply Chain and Inventory Management
AI-powered ERP systems allow businesses to predict demand, optimize stock levels, and automate reordering. Business Central enables real-time tracking of inventory, ensuring that businesses can:
✔ Prevent stock shortages and overstocking with AI-driven demand forecasting
✔ Automate vendor and supplier management for faster procurement
✔ Improve order fulfillment rates and reduce delays
🔹 Example: A manufacturing company improved inventory turnover by 28%, using Business Central’s AI-driven insights to balance supply and demand efficiently.
5. Seamless Integration with Microsoft Ecosystem
One of the standout benefits of Business Central is its native integration with Microsoft 365, Power Platform, and AI-powered analytics tools. Businesses using Microsoft’s ecosystem can:
✔ Access Business Central directly from Microsoft Outlook and Teams
✔ Use Power BI for advanced reporting and decision-making
✔ Automate workflows with Power Automate for finance and sales operations
🔹 Example: A financial services company connected Business Central with Power BI, improving forecasting accuracy and enabling real-time decision-making across departments.
👉 Learn More: Microsoft Dynamics 365 Business Central & Microsoft 365 Integration
Business Impact: Why Companies Are Choosing Business Central
✅ Increased Productivity with AI & Automation
✔ Reduces manual processes, allowing employees to focus on strategic tasks
✔ AI-powered analytics provide real-time insights for faster decision-making
✔ Automates order processing, invoicing, and payroll to improve operational efficiency
✅ Lower Total Cost of Ownership (TCO)
✔ Eliminates legacy system maintenance costs
✔ No additional IT infrastructure required with cloud-based deployment
✔ Reduces third-party software costs and consultant dependencies
✅ Scalability & Flexibility
✔ Adapts to business growth with modular ERP capabilities
✔ Supports multi-location, multi-currency, and multi-language operations
✔ Allows businesses to expand operations without increasing IT complexity
✅ Faster Decision-Making & Improved Collaboration
✔ AI-driven business intelligence tools optimize financial and operational planning
✔ Real-time insights empower faster decision-making and risk management
✔ Seamless integration with Microsoft Teams, Power BI, and Outlook for collaboration
Envisioning the Future of ERP with Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central is transforming how businesses manage financials, operations, and customer engagement. With its AI-driven automation, real-time analytics, and cloud-first architecture, organizations can:
✔ Gain real-time financial visibility for smarter business decisions
✔ Reduce operational costs and scale efficiently with cloud-based ERP
✔ Enhance workforce productivity with AI-driven process automation
Together, let’s envision the future and lead it.
👉 Ready to experience 265% ROI with Microsoft Dynamics 365 Business Central? Contact INFOC today to explore AI-powered ERP solutions that will transform your business operations.
