Governed AI Agents for Operations

Run the whole business as one, ready for Super­Intelligence.

Connect finance, operations, data and cloud around one trusted foundation, then put governed AI agents to work on it, in practical, measurable stages. Agents propose. People approve.

Microsoft Platform

  • Business Central
  • Fabric
  • Azure
  • Microsoft 365
  • Copilot
Five colleagues in a bright office above a waterfront skyline, around a glowing scale model of a warehouse, a store, a production line and a delivery truck.
Planning AgentProposal · ReplenishmentWaiting for ApprovalApproved

Move tomorrow’s replenishment for store 14 forward, ahead of the weekend demand.

Writes to: ERP Purchase Orders

Approved by the Category Manager
Shipment Exception AgentProposal · RebookingWaiting for ApprovalApproved

Rebook load 2207 onto the 16:00 departure, before it misses its 11:00 slot.

Writes to: TMS Bookings

Approved by the Dispatcher
Maintenance AgentProposal · Work OrderWaiting for ApprovalApproved

Raise a work order for conveyor 3: its vibration matches the last bearing fault.

Writes to: CMMS Work Orders

Approved by the Technician
Plan to OperateOne Accountable Team
A Choice of Frontier ModelsMicrosoft, Anthropic, OpenAI, Google
Certified SpecialistsTalents Gateway
Role-Based TrainingAcademy Pathways

Goal → First Move

Start with what you want to make possible.

Pick the outcome you want first. Each one starts with a defined first engagement.

  • Three colleagues arranging a white scale model of a production site and warehouse.

    Turn AI Ambition into a Plan

    First Engagement
    AI Readiness Assessment
    You Leave With
    One use case scored, owned and ready to build.
    Get AI Pilots into Production
  • Three colleagues studying a layered model of data lit up on the table between them.

    Build Reports Everyone Trusts

    First Engagement
    Reporting and Data Governance Review
    You Leave With
    One definition per number, traced to its source.
    Trust the Data
  • A warehouse lead with a tablet beside a conveyor, with a storefront and a loading dock on the same floor.

    Connect Every Hand-Off

    First Engagement
    Process and Integration Assessment
    You Leave With
    The connected path that removes every re-key.
    Connect the Operation
  • A woman pointing at a wall of monitoring screens beside server racks.

    Give Every Agent an Owner

    First Engagement
    Agent Governance Review
    You Leave With
    A named owner, approver and tool list for every agent.
    Govern Every Agent

The agent stack, in cross-section.

Agents at the top, acting through governed tools on data and records you can trust, on a cloud foundation we run. Each layer depends on the one below it, and none of them replaces it.

Agents and Copilots

Built in Copilot Studio and Microsoft Foundry, each on the model that does its job best, each with a named owner and a test set from your own cases.

Governed Tools

Every action an agent can take is a tool on a fixed list, run under the user’s permissions and logged, with every write behind an approval.

One Trusted Version of the Data

Sources flow through governed layers with lineage, so people and agents read the same number and can trace where it came from.

The Customer Record

Accounts, orders and cases on one record, so an agent answering a customer sees what your people see.

The Systems of Record

ERP, WMS, TMS, MES and POS: the records agents read and, with approval, update. Nothing here is replaced for the sake of AI.

Identity, Governance and Operations

Every agent is registered with its own Entra Agent ID and governed through Microsoft Agent 365 where it is licensed, every action is logged, and the estate is monitored and kept within budget every day.

Super­Intelligence-Ready

What makes an operation Super­Intelligence-ready.

Get these right, and a more capable model becomes an upgrade you plan, not a rebuild.

  1. A Choice of Frontier Models

    Models from Microsoft, Anthropic, OpenAI and Google, chosen per task.

  2. Connected to the Real Operation

    ERP, WMS, TMS, MES and POS, through governed tools.

  3. One Trusted Version of the Data

    People and agents read the same number.

  4. Measured Before It Is Trusted

    A test set drawn from your own cases.

  5. Mapped to Singapore’s Agentic AI Framework

    Each agent bounded, owned, tested and explained to its users.

Industries

Sectors we work in.

Each industry has its own operating shape. Tell us which one you are in and the conversation starts there.

  • A yard supervisor with a tablet in a truck yard at dusk, loading docks behind him.

    Logistics

    Exceptions caught before the customer calls.A Typical First AgentShipment Exception Agent
  • Two planners leaning over a lit network model of factories, warehouses, a port and trucks.

    Supply Chain

    Plans that keep up with the week.A Typical First AgentDemand Sensing Agent
  • A store manager with a tablet in a grocery aisle.

    Retail

    The right stock in every store, less waste.A Typical First AgentStore Replenishment Agent
  • Two technicians in safety glasses inspecting an automated production line.

    Manufacturing

    Planned stops instead of unplanned ones.A Typical First AgentMaintenance Agent
Also:Professional ServicesConstructionMarine and OffshoreAll Sectors

Capability Gap

Which seat is empty on your side?

Each gap has two routes. Train the person you already have, or bring in someone who already holds the credential.

AI Product Owner

A trainer leading a session for four colleagues working on laptops.

Train the Person You Have

Agent Ownership for the Person Accountable for the Result

Choosing use cases, setting approval rules, reading test results and deciding when an agent widens.

Academy Pathways
Two colleagues welcoming a new specialist with a handshake in the office.

Hire Someone Who Holds It

A Product Owner Who Has Taken an Agent into Production

Someone who has run an agent from first use case to a live, measured service.

Enter Talents Gateway

Agent Engineer

A trainer leading a session for four colleagues working on laptops.

Train the Person You Have

Copilot Studio and Microsoft Foundry for the Team That Builds Agents

Agents, governed tools, test sets and safe releases on the platforms we deploy.

Academy Pathways
Two colleagues welcoming a new specialist with a handshake in the office.

Hire Someone Who Holds It

An Engineer Who Has Shipped an Agent with Governed Tools

Hands-on with agent frameworks, APIs and evaluation, not only prompts.

Enter Talents Gateway

Data Engineer

A trainer leading a session for four colleagues working on laptops.

Train the Person You Have

Microsoft Fabric for the People Who Feed the Agents

Governed data, lineage and quality rules that every agent reads.

Academy Pathways
Two colleagues welcoming a new specialist with a handshake in the office.

Hire Someone Who Holds It

A Data Engineer Who Has Shipped a Governed Platform

Someone who has built the layer people and agents both trust.

Enter Talents Gateway

AI Governance Lead

A trainer leading a session for four colleagues working on laptops.

Train the Person You Have

AI Governance for the Person Who Signs It Off

Agent registers, approval gates, risk reviews and Singapore’s frameworks, applied.

Academy Pathways
Two colleagues welcoming a new specialist with a handshake in the office.

Hire Someone Who Holds It

A Governance Lead Who Has Run an Agent Register

Someone who has made AI auditable in a real organisation.

Enter Talents Gateway

Finance Lead

A trainer leading a session for four colleagues working on laptops.

Train the Person You Have

Business Central for the People Who Post to It

Close, controls, dimensions and reporting, taught against your own chart of accounts rather than a demo company.

Academy Pathways
Two colleagues welcoming a new specialist with a handshake in the office.

Hire Someone Who Holds It

A Consultant Who Has Closed a Month in Business Central

Functional specialists with implementation history in finance, not only a certification.

Enter Talents Gateway

BI Analyst

A trainer leading a session for four colleagues working on laptops.

Train the Person You Have

Power BI for the Analyst Who Owns the Numbers

Modelling, DAX and governed publishing, taught against your own reporting pack.

Academy Pathways
Two colleagues welcoming a new specialist with a handshake in the office.

Hire Someone Who Holds It

An Analyst Who Has Shipped a Governed Model

Reporting specialists who have published to a business, not only passed the exam.

Enter Talents Gateway

BC Developer

A trainer leading a session for four colleagues working on laptops.

Train the Person You Have

AL Development for the Team Extending the Core

Extensions, events and upgrade-safe patterns, taught against your own environment.

Academy Pathways
Two colleagues welcoming a new specialist with a handshake in the office.

Hire Someone Who Holds It

A Developer Who Has Shipped an Extension to Production

Engineers with AppSource or production extension history in Business Central.

Enter Talents Gateway

Platform Admin

A trainer leading a session for four colleagues working on laptops.

Train the Person You Have

Azure and Identity for the Admin Who Runs It

Tenant, identity, monitoring and cost control, taught against your own subscription.

Academy Pathways
Two colleagues welcoming a new specialist with a handshake in the office.

Hire Someone Who Holds It

An Admin Who Has Run a Governed Tenant

Platform specialists with identity and landing-zone delivery behind them.

Enter Talents Gateway

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